Shipping returns

To return your product, you should mail your product to: Please contact the seller directly for an RMA – Return Merchandise Authorization

You will be responsible for paying for your own shipping costs for returning your item unless the item was not as described in listing.  Damages during shipping must be reported to the carrier by the buyer to file a claim.  Sellers will assist the buyer in making a Carrier Claim for Damages. Shipping costs are non-refundable in any other situation. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at support@maker-mall.com for questions related to refunds and returns.